Privacy Policy

Effective date: 28 September 2026

1. Who we are

GMT Surgical is the trading name of GMT Surgical Limited, a company registered in Ireland (CRO 775924) with its registered office at 33 Innismore, Crumlin, Dublin 12, D12 V8P9. We are the data controller for personal data collected through www.gmtsurgical.ie and in the course of our business. Contact us about this policy at info@gmtsurgical.ie or +353 86 127 4800.

2. Personal data we collect

Contact and enquiry details:
Name, job title, organisation, email, phone number and the content of your message.

Customer and account details:
Billing and delivery addresses, purchase orders, invoices, and records of repairs and equipment supplied.

Demo and quotation requests:
Your details and product interests when you request a SonoScape demo or a repair or sales quote.

Technical data:
IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

We do not intentionally collect patient data. Please do not send patient-identifiable information to us. Where equipment returned for repair contains stored data, customers are responsible for removing it before dispatch; any data we encounter is treated as confidential and not accessed beyond what the repair requires.

3. How and why we use your data

PurposeLegal basis (GDPR Art. 6)
Responding to enquiries, quotes and demo requestsLegitimate interests / steps prior to a contract
Providing repair, service and sales, and invoicingPerformance of a contract
Keeping service, traceability and financial recordsLegal obligation (e.g. tax, medical device regulations)
Sending product and service updates to business contactsLegitimate interests (you can opt out at any time) or consent
Operating, securing and improving our websiteLegitimate interests; consent for non-essential cookies

4. Sharing your data

We do not sell your personal data. We share it only where necessary with:

  • Manufacturers and suppliers (including SonoScape) for warranty, repair or product support
  • Couriers
  • IT, website hosting and email providers
  • Our accountants and professional advisers
  • Authorities where required by law

All service providers act under written agreements that protect your data.

5. International transfers

Some providers may process data outside the European Economic Area. Where this happens we rely on an EU adequacy decision or the European Commission’s Standard Contractual Clauses, with appropriate safeguards.

6. How long we keep data

  • Enquiries that do not lead to business are kept for up to 24 months.
  • Customer, service and financial records are kept for 7 years after the last transaction, or longer where medical device traceability rules require it.
  • Marketing preferences are kept until you opt out.

7. Your rights

Under the GDPR and the Data Protection Acts 1988–2018 you have the right to access, correct or erase your data, restrict or object to processing, data portability, and to withdraw consent at any time. To exercise these rights, contact info@gmtsurgical.ie. We will respond within one month.

You can also complain to the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28 (www.dataprotection.ie).

8. Cookies

Our website uses essential cookies needed for it to work, and, only with your consent, analytics cookies (e.g. Google Analytics) to understand how the site is used. You can accept, reject or change your choices at any time through the cookie banner or your browser settings.

9. Security

We use appropriate technical and organisational measures, including access controls, encryption in transit and secure hosting, to protect your data.

10. Changes to this policy

We may update this policy from time to time. The current version will always be on this page with its effective date.